DriveWealth experienced a notice incident on September 1, 2025, lasting 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 01, 2025, 03:01 PM UTC
DriveWealth is currently investigating a technical issue impacting the Account Summary endpoint, which may result in increased latency or timeouts. Our support team is actively working to resolve the issue as quickly as possible. We’ll provide an update shortly. Thank you for your patience.
- resolved Sep 01, 2025, 03:11 PM UTC
Issue Resolved – Account Summary Endpoint Latency/Timeouts The technical issue impacting the Account Summary endpoint resulting in increased latency and timeouts, has been resolved. The service is now operating normally. We appreciate your patience while our team worked to resolve the issue. A Root Cause Analysis (RCA) will be shared once our internal review is complete. If you have any further questions, please contact the Partner Support team.