Drip experienced a major incident on April 20, 2026 affecting Workflows and Rules, lasting 1d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 20, 2026, 11:51 PM UTC
We’re currently investigating a partial outage affecting workflows action nodes that removes a tag that started at 11:40 CST. Our team is actively working to fix the issue, and we’ll provide an update as soon as we have more information.
- identified Apr 21, 2026, 06:22 PM UTC
We have identified all the people affected by the node action to remove tags, and we are working on fixing the issue. We will provide an update as soon as we have more details.
- resolved Apr 22, 2026, 04:22 PM UTC
Our team has successfully resolved the issue here, and has put measures in place to address those profiles affected. Our apologies for any inconvenience this caused and thanks so much for your patience. Please reach out to the Support team through the in-app widget or through email at [email protected] if you have any questions or concerns.