Connectivity issue affecting some Dedicated servers in our IAD1 data center

Update timeline

1. investigating Nov 12, 2026, 01:00 AM UTC

   We’re currently investigating a connectivity issue affecting a group of Dedicated servers in our IAD1 data center. Sites and services hosted on these servers may be unreachable at the moment, our team is already working on it and we’ll share an update as soon as we have more details. Potentially affected servers: ds15159, ds15289, ds15290, ds15291, ds15292, ds15293, ds15294, ds15296, ds15297, ds15306, ds15307, ds15308, ds15309, ds15310, ds15311, ds15312, ds15314, ds15315, ds15316, ds15318, ds15319, ds15320, ds15321, ds15324, ds15325, ds15326, ds15327, ds15328, ds15332, ds15333, ds15334, ds15335, ds15337, ds15338, ds15339, ds15340, ds15341, ds15343, ds15345, ds15346, ds15347, ds15348, ds15350, ds15351, ds15352, ds15353, ds15354, ds15355, ds15356, ds15358, ds15359, ds15360, ds15361, ds15362, ds15364, ds15365, ds15367, ds15368, ds15370, ds15372, ds15374, ds15375, ds15376, ds15379, ds15380, ds15381, ds15382, ds15383, ds15384, ds15386, ds15387, ds15388, ds15389, ds15390, ds15391, ds15392, ds15521, ds15584, ds15612, ds15787, ds15807, ds15864, ds16048

2. monitoring Nov 12, 2026, 01:35 AM UTC

   The connectivity issue affecting some Dedicated servers in our IAD1 data center has been resolved and all affected servers are reachable again. If you’re still having trouble with your server, please reach out to our support team and we’ll be happy to help. Thank you for your patience!

3. resolved Nov 12, 2026, 01:45 AM UTC

   This issue has been fully resolved and all affected Dedicated servers in IAD1 are back online.