DRC Insight WI incident

DRC INSIGHT service alert

Resolved after 8 days 21 hours, affecting DRC INSIGHT Online Testing, on March 18, 2026.

investigating Mar 18, 2026, 05:21 PM UTC

There is a known issue with tests freezing on the Review Test and Submit Test pages. Please be assured all testing progress is saved. To resolve, please have students restart their devices and log in again to review/submit the test. If encountered, please also contact the DRC Wisconsin Forward Help Desk to provide details or receive further assistance at: [email protected] or 1.800.459.6530.

Started
Mar 18, 2026, 05:21 PM UTC
Resolved
Mar 27, 2026, 02:52 PM UTC
Duration
8d 21h
Detected by Pingoru
Mar 18, 2026, 05:21 PM UTC

Affected components

DRC INSIGHT Online Testing

Update timeline

  1. investigating Mar 18, 2026, 05:21 PM UTC

    DRC INSIGHT service alert

  2. investigating Mar 18, 2026, 05:21 PM UTC

    There is a known issue with tests freezing on the Review Test and Submit Test pages. Please be assured all testing progress is saved. To resolve, please have students restart their devices and log in again to review/submit the test. If encountered, please also contact the DRC Wisconsin Forward Help Desk to provide details or receive further assistance at: [email protected] or 1.800.459.6530.

  3. resolved Mar 27, 2026, 02:52 PM UTC

    Resolved.

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