Resolved after 22 hours 37 minutes, on July 18, 2024.
The issue has been identified and a fix is being implemented.
Update timeline
- investigating Jul 18, 2024, 05:37 PM UTC
Dover is experiencing delays with 3rd party processing of certain email events between 08:00AM PDT 07/17/2024 - 08:00AM PDT 07/18/2024. A fix has been implemented and we are working to re-process delayed emails.
- identified Jul 18, 2024, 05:37 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 19, 2024, 04:14 PM UTC
This incident has been resolved.
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