Dover incident

Issues affecting Find-a-time rescheduling and cancellations

Resolved after 6 hours 25 minutes, affecting Dover ATS - Scheduling Links (findatime.io), on May 7, 2025.

resolved May 07, 2025, 10:59 PM UTC

This incident has been resolved. Events have been processed and our support team will reach out as-needed for any edge cases.

Started
May 07, 2025, 04:34 PM UTC
Resolved
May 07, 2025, 10:59 PM UTC
Duration
6h 25m
Detected by Pingoru
May 07, 2025, 04:34 PM UTC

Affected components

Dover ATS - Scheduling Links (findatime.io)

Update timeline

  1. identified May 07, 2025, 04:34 PM UTC

    We have observed some issues affecting events cancelled and rescheduled via findatime.io where reschedule and cancellation requests are not being fully processed. We are working on a fix and aim to get this resolved soon.

  2. resolved May 07, 2025, 10:59 PM UTC

    This incident has been resolved. Events have been processed and our support team will reach out as-needed for any edge cases.

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