Resolved after 19 hours 5 minutes, affecting Dover Sourcing Browser Extension, on May 14, 2025.
The majority of users have now been updated to the version containing the fix. Incident is tracked as resolved.
Affected components
Update timeline
- investigating May 14, 2025, 07:08 PM UTC
Certain Users are experiencing issues with invalid authentication when using the Dover Sourcing Extension. This is issue may be solved by uninstalling and re-installing the extension or updating to the latest version of the extension. If you continue to see issues, please reach out to our support team.
- monitoring May 14, 2025, 09:46 PM UTC
Certain Users are experiencing issues with invalid authentication when using the Dover Sourcing Extension. This is issue may be solved by uninstalling and re-installing the extension or updating to the latest version of the extension. If you continue to see issues, please reach out to our support team.
- monitoring May 15, 2025, 02:13 PM UTC
We are continuing to monitor for any further issues.
- resolved May 15, 2025, 02:14 PM UTC
The majority of users have now been updated to the version containing the fix. Incident is tracked as resolved.
- postmortem May 16, 2025, 06:06 PM UTC
The majority of users have now been updated to the version containing the fix. Incident is tracked as resolved.
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