Dover incident

Email sending and processing is experiencing delays

Resolved after 18 hours 49 minutes, affecting Dover ATS - Candidate & Job Pages and Nylas Email API and 1 more, on May 21, 2025.

monitoring May 21, 2025, 09:59 PM UTC

Our email integration partner Nylas is experiencing issues with their systems which may lead to delayed email processing, email sending and emails not fully loading within the ATS. Refer to Nylas's status page https://status-v2.nylas.com/incidents/pqsmmgzw5vb7 for additional updates.

Started
May 21, 2025, 09:59 PM UTC
Resolved
May 22, 2025, 04:48 PM UTC
Duration
18h 49m
Detected by Pingoru
May 21, 2025, 09:59 PM UTC

Affected components

Dover ATS - Candidate & Job PagesNylas Email APIDover Sourcing Browser Extension

Update timeline

  1. monitoring May 21, 2025, 09:59 PM UTC

    Our email integration partner Nylas is experiencing issues with their systems which may lead to delayed email processing, email sending and emails not fully loading within the ATS. Refer to Nylas's status page https://status-v2.nylas.com/incidents/pqsmmgzw5vb7 for additional updates.

  2. resolved May 22, 2025, 04:48 PM UTC

    This incident has been resolved.

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