Doubleknot incident

Doubleknot Service Disruption Update: Reports Not Loading

Major

Resolved after 1 hour 6 minutes, affecting Reporting, on October 27, 2026.

resolved Oct 27, 2026, 04:36 PM UTC

The service interruption regarding Reports not loading within Doubleknot has been resolved, and the affected functionality has been restored. Our team has confirmed all functionality is operating as expected.

Started
Oct 27, 2026, 03:29 PM UTC
Resolved
Oct 27, 2026, 04:36 PM UTC
Duration
1h 6m
Detected by Pingoru
Oct 27, 2026, 03:29 PM UTC

Affected components

Reporting

Update timeline

  1. identified Oct 27, 2026, 03:29 PM UTC

    We have identified an issue with reports not loading. Our team is actively working to restore full functionality. We will provide another update as restoration efforts progress.

  2. monitoring Oct 27, 2026, 04:31 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Oct 27, 2026, 04:36 PM UTC

    The service interruption regarding Reports not loading within Doubleknot has been resolved, and the affected functionality has been restored. Our team has confirmed all functionality is operating as expected.

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