DonorPerfect incident

Performance Slowness

Notice Resolved View vendor source →

DonorPerfect experienced a notice incident on May 30, 2025 affecting DonorPerfect, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 01:34 PM UTC
Resolved
May 30, 2025, 03:30 PM UTC
Duration
1h 55m
Detected by Pingoru
May 30, 2025, 01:34 PM UTC

Affected components

DonorPerfect

Update timeline

  1. investigating May 30, 2025, 01:34 PM UTC

    We are currently investigating some slowness when completing tasks in DonorPerfect. We are working hard to identify and fix the issue. Thank you for your patience and understanding. We will keep you updated here!

  2. monitoring May 30, 2025, 02:11 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved May 30, 2025, 03:30 PM UTC

    After monitoring for a time we haven't experienced any additional slowness. Thank you for your patience and understanding!