DonorPerfect incident

Errors Uploading Images in ReadySetAuction

Minor Resolved View vendor source →

DonorPerfect experienced a minor incident on January 9, 2025 affecting ReadySetAuction, lasting 19h 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2025, 07:03 PM UTC
Resolved
Jan 10, 2025, 02:59 PM UTC
Duration
19h 56m
Detected by Pingoru
Jan 09, 2025, 07:03 PM UTC

Affected components

ReadySetAuction

Update timeline

  1. identified Jan 09, 2025, 07:03 PM UTC

    We have identified an issue causing an error when uploading images in the ReadySetAuction Control Center. This issue is caused by an outage with one of our third-party vendors. Our team is actively working with the vendor to resolve this issue as quickly as possible. Thank you for your patience and understanding. We will keep you updated here!

  2. monitoring Jan 09, 2025, 08:17 PM UTC

    Thank you for your patience. We have received an update from our vendor that they implemented a fix on their end. Images are now uploading without error. We haven't seen any additional errors but will continue to monitor the issue here.

  3. resolved Jan 10, 2025, 02:59 PM UTC

    We haven't seen any additional errors when attempting to upload or delete images from the ReadySetAuction control center. We are confident that this issue is fully resolved. Thank you for your patience and understanding while we worked to address this issue.