DonorPerfect incident

Errors Accessing DonorPerfect

Major Resolved View vendor source →

DonorPerfect experienced a major incident on January 22, 2025 affecting DonorPerfect, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 01:07 PM UTC
Resolved
Jan 22, 2025, 01:22 PM UTC
Duration
15m
Detected by Pingoru
Jan 22, 2025, 01:07 PM UTC

Affected components

DonorPerfect

Update timeline

  1. investigating Jan 22, 2025, 01:07 PM UTC

    We are currently investigating an issue affecting the ability to login to DonorPerfect without error for some clients. Your Online Forms should be still continuing to process without interruption. This is a high priority and we apologize for any inconvenience this might be causing you. We will keep you posted with updates here.

  2. resolved Jan 22, 2025, 01:22 PM UTC

    This incident has been resolved. Thank you for your patience and being a DonorPerfect user!