DonorPerfect experienced a minor incident on March 31, 2025 affecting DonorPerfect, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
DonorPerfect
Update timeline
- investigating Mar 31, 2025, 07:17 PM UTC
We are currently investigating some slowness and timeout errors when completing tasks in DonorPerfect. We are working hard to identify and fix the issue. Thank you for your patience and understanding. We will keep you updated here!
- monitoring Mar 31, 2025, 08:43 PM UTC
A fix has been implemented and we are monitoring the results. thanks for your patience as we worked to resolve this issue!
- resolved Mar 31, 2025, 10:23 PM UTC
After monitoring for a time we haven't experienced any additional slowness or timeout errors. Thank you for your patience and understanding!