Domotz Outage History
Domotz is up right nowPingoru has recorded 50 incidents for Domotz: 10 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 6 of 720 (1%) |
| May 2026 | 1 | 14 of 744 (2%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 17 of 744 (2%) |
| August 2026 | 1 | 3 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 515 (0%) |
Incidents, newest first
Minor August 20, 2026 Webapp Performance Degradation – North America 3h 5m
Started Aug 20, 2026, 07:02 PM UTC· resolved Aug 20, 2026, 10:08 PM UTC
- investigating Aug 20, 2026, 07:02 PM UTC
We are currently investigating this issue.
- investigating Aug 20, 2026, 07:03 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 20, 2026, 07:23 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Aug 20, 2026, 08:44 PM UTC
We are currently investigating this issue.
- monitoring Aug 20, 2026, 09:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 20, 2026, 10:08 PM UTC
This incident has been resolved.
Minor July 15, 2026 Domotz Web App - Login Page Not Loading 12h 48m Domotz WebApp
Started Jul 15, 2026, 10:38 PM UTC· resolved Jul 16, 2026, 11:26 AM UTC
- investigating Jul 15, 2026, 10:38 PM UTC
We are aware of an issue affecting the Domotz Web App login page, where some users may be unable to load the login form. Our team is currently investigating the root cause. We will provide an update as soon as more information is available.
- identified Jul 15, 2026, 11:41 PM UTC
The issue has been traced to a third-party service (Amplitude) causing a script error on some browser sessions. The Domotz backend and infrastructure are fully operational. A fix is being prepared and will be rolled out shortly. We apologize for the inconvenience.
- monitoring Jul 16, 2026, 05:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2026, 11:26 AM UTC
This incident has been resolved.
Major May 12, 2026 Remote Connection and VPN on Demand - North America (US) 13h 38m Remote Connection and VPN on Demand - North America (US)
Started May 12, 2026, 10:26 PM UTC· resolved May 13, 2026, 12:04 PM UTC
- investigating May 12, 2026, 10:26 PM UTC
We are currently investigating this issue.
- identified May 13, 2026, 08:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 13, 2026, 08:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 12:04 PM UTC
This incident has been resolved.
Notice April 23, 2026 Display/search data issue on Inventory view for Devices, EU region only 3h 3m Domotz WebApp
Started Apr 23, 2026, 01:28 PM UTC· resolved Apr 23, 2026, 04:32 PM UTC
- investigating Apr 23, 2026, 01:28 PM UTC
We are currently investigating this issue.
- investigating Apr 23, 2026, 02:00 PM UTC
We are continuing to investigate this issue.
- identified Apr 23, 2026, 02:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 23, 2026, 03:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 23, 2026, 04:32 PM UTC
This incident has been resolved.
Notice April 13, 2026 Data Display Issue in Domotz WebApp (EU/APAC) 3h 10m Domotz WebApp
Started Apr 13, 2026, 01:57 PM UTC· resolved Apr 13, 2026, 05:08 PM UTC
- investigating Apr 13, 2026, 01:57 PM UTC
We are currently investigating this issue.
- identified Apr 13, 2026, 02:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 13, 2026, 03:10 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 13, 2026, 05:08 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 13, 2026, 05:08 PM UTC
This incident has been resolved.
Minor February 11, 2026 Intermittent Performance Degradation – US Cell 1h 41m Domotz WebApp
Started Feb 11, 2026, 05:09 PM UTC· resolved Feb 11, 2026, 06:51 PM UTC
- investigating Feb 11, 2026, 05:09 PM UTC
We are currently experiencing intermittent slowdowns affecting services hosted on the US cell. Some users may notice degraded performance or increased response times. Our team is actively investigating the root cause and working to restore full performance. We will provide updates as more information becomes available.
- monitoring Feb 11, 2026, 05:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2026, 06:51 PM UTC
This incident has been resolved.
Notice January 8, 2026 Connectivity issues affecting Domotz collectors located in the United States 1h 39m Collector Activation - North America (US), Remote Connection and VPN on Demand - North America (US)
Started Jan 08, 2026, 06:44 PM UTC· resolved Jan 08, 2026, 08:24 PM UTC
- investigating Jan 08, 2026, 06:44 PM UTC
We are currently investigating reports of connectivity issues affecting Domotz collectors located in the United States. Our initial findings indicate that a regional DNS resolution issue is preventing some devices from connecting to the Domotz Cloud. Our engineering team is actively working to mitigate the impact. We will provide further updates as soon as more information becomes available.
- monitoring Jan 08, 2026, 07:52 PM UTC
We are currently tracking an issue where some Domotz Agents are appearing as “Offline” or failing to send heartbeats. Our internal logs indicate DNS resolution failures (ENOTFOUND) when Agents attempt to reach our North American API endpoints. This behavior appears to be related to an ongoing service disruption affecting Cloudflare DNS, as reported on their status page: https://www.cloudflarestatus.com/ We are actively monitoring the situation and will provide further updates as soon as service stability is restored.
- resolved Jan 08, 2026, 08:24 PM UTC
The issue impacting some Domotz Collectors appearing as “Offline” or failing to send heartbeats has now been resolved. Cloudflare has completed their remediation of the DNS service disruption, and our monitoring confirms that DNS resolution and connectivity to our Cloud API endpoints have fully recovered.
Critical December 3, 2025 Login Failures in EU/APAC/US Region 1h 13m Authentication - North America (US), Authentication - Rest of World
Started Dec 03, 2025, 05:15 PM UTC· resolved Dec 03, 2025, 06:29 PM UTC
- investigating Dec 03, 2025, 05:15 PM UTC
We are currently investigating this issue.
- monitoring Dec 03, 2025, 05:38 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 03, 2025, 05:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 03, 2025, 06:29 PM UTC
This incident has been resolved.
Notice November 10, 2025 Performance Degradation on the Domotz Portal – North America –
Started Nov 10, 2025, 09:30 AM UTC· resolved Nov 10, 2025, 09:30 AM UTC
- resolved Nov 10, 2025, 09:46 PM UTC
Login service in North America was briefly degraded and has now been restored and is currently being monitored.
Notice August 21, 2025 Login Failures in the EU/APAC Region 48m Authentication - Rest of World
Started Aug 21, 2025, 08:28 AM UTC· resolved Aug 21, 2025, 09:17 AM UTC
- investigating Aug 21, 2025, 08:28 AM UTC
We are currently investigating this issue.
- identified Aug 21, 2025, 08:32 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 21, 2025, 08:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2025, 09:17 AM UTC
This incident has been resolved.
Minor July 22, 2025 Service Degredation in US 1h 53m Domotz WebApp, Authentication - North America (US), Domotz Website
Started Jul 22, 2025, 04:00 PM UTC· resolved Jul 22, 2025, 05:53 PM UTC
- identified Jul 22, 2025, 04:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 22, 2025, 04:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2025, 05:53 PM UTC
This incident has been resolved.
Major July 1, 2025 Login failures in the US region 1h 30m Authentication - North America (US)
Started Jul 01, 2025, 10:55 PM UTC· resolved Jul 02, 2025, 12:26 AM UTC
- investigating Jul 01, 2025, 10:55 PM UTC
We are currently investigating this issue.
- monitoring Jul 01, 2025, 11:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 02, 2025, 12:26 AM UTC
This incident has been resolved.
Major June 23, 2025 Login Failures in the US Region 36m Authentication - North America (US)
Started Jun 23, 2025, 08:51 PM UTC· resolved Jun 23, 2025, 09:28 PM UTC
- investigating Jun 23, 2025, 08:51 PM UTC
We are currently investigating this issue.
- investigating Jun 23, 2025, 08:52 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 23, 2025, 09:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 23, 2025, 09:28 PM UTC
This incident has been resolved.
Major May 21, 2025 Login Failures in EU/APAC Region 23m Authentication - Rest of World, Alerting Engine - Rest of the World
Started May 21, 2025, 08:19 AM UTC· resolved May 21, 2025, 08:42 AM UTC
- investigating May 21, 2025, 08:19 AM UTC
We are currently investigating this issue.
- identified May 21, 2025, 08:23 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 21, 2025, 08:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2025, 08:42 AM UTC
This incident has been resolved.
Minor April 22, 2025 Event Processing Delays 1h 31m Alerting Engine - North America (US)
Started Apr 22, 2025, 08:19 PM UTC· resolved Apr 22, 2025, 09:51 PM UTC
- identified Apr 22, 2025, 08:19 PM UTC
We are currently experiencing delays in processing events from Collectors and Devices. Our team is actively working on a fix to resolve the issue as quickly as possible. We appreciate your patience and will provide further updates as soon as they are available.
- monitoring Apr 22, 2025, 09:02 PM UTC
The issue has been identified and a fix is in place. We are now monitoring the situation.
- resolved Apr 22, 2025, 09:51 PM UTC
This incident has been resolved.
Minor April 8, 2025 Slowness on the Domotz Portal - North America 1h 31m Authentication - North America (US)
Started Apr 08, 2025, 09:21 PM UTC· resolved Apr 08, 2025, 10:53 PM UTC
- monitoring Apr 08, 2025, 09:21 PM UTC
We are currently experiencing performance issues on the platform. Users may notice slowness when loading the Collector device list in the UI, along with delays in processing historical data for device status and metrics collection. Our team has identified the cause and is actively implementing a fix. We are monitoring the situation closely and will provide further updates as the fix progresses.
- monitoring Apr 08, 2025, 09:58 PM UTC
A fix has been implemented, and the App/WebApp performance has significantly improved. Our team continues to monitor the platform closely, as we are still addressing potential issues affecting the retrieval of metrics (and historical values) through Custom Scripts and SNMP. We appreciate your patience and will provide additional updates as the situation evolves.
- resolved Apr 08, 2025, 10:53 PM UTC
The issue has been fully resolved. All previously reported slowness has been eliminated, and functionality related to Custom Scripts and SNMP activities has been fully restored. We thank you for your patience during this time.
Minor April 4, 2025 Outage of remote connection feature in the US Cell 50m Remote Connection and VPN on Demand - North America (US)
Started Apr 04, 2025, 03:09 PM UTC· resolved Apr 04, 2025, 04:00 PM UTC
- investigating Apr 04, 2025, 03:09 PM UTC
We are currently investigating this issue.
- identified Apr 04, 2025, 03:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 04, 2025, 03:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 04, 2025, 03:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 04, 2025, 04:00 PM UTC
This incident has been resolved.
Minor April 3, 2025 Slowness in Portal/Webapp Loading 17h 1m Domotz WebApp, Domotz Portal
Started Apr 03, 2025, 12:46 AM UTC· resolved Apr 03, 2025, 05:48 PM UTC
- investigating Apr 03, 2025, 12:46 AM UTC
Some users may experience increased loading times or intermittent delays when accessing the Portal or Webapp.
- monitoring Apr 03, 2025, 02:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2025, 05:48 PM UTC
This incident has been resolved.
Notice February 5, 2025 Collectors Showing an Orange Bar in the US Cell 7h 36m Domotz WebApp
Started Feb 05, 2025, 11:56 PM UTC· resolved Feb 06, 2025, 07:32 AM UTC
- investigating Feb 05, 2025, 11:56 PM UTC
We are currently investigating this issue.
- resolved Feb 06, 2025, 07:32 AM UTC
I am pleased to inform you that the issue regarding the orange banner has been successfully resolved. Rest assured, the incident was isolated to the incorrect message alert displayed, and it did not impact the normal operations of Domotz in any way.
Minor December 20, 2024 Webapp Performance Issues 54m Domotz WebApp, Domotz Mobile App
Started Dec 20, 2024, 07:07 PM UTC· resolved Dec 20, 2024, 08:02 PM UTC
- investigating Dec 20, 2024, 07:07 PM UTC
We are currently investigating this issue.
- monitoring Dec 20, 2024, 07:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 20, 2024, 08:02 PM UTC
This incident has been resolved.
Minor December 11, 2024 New Collectors Activation in the EU Datacenter 1h 32m Collector Activation - Rest of the World
Started Dec 11, 2024, 11:09 AM UTC· resolved Dec 11, 2024, 12:41 PM UTC
- investigating Dec 11, 2024, 11:09 AM UTC
We are currently experiencing issues with the activation of new collectors in our EU datacenter.
- monitoring Dec 11, 2024, 11:42 AM UTC
We are pleased to announce that all system functionality has been successfully restored. Users can now activate new collectors without any issues. Our team is actively monitoring the situation to detect any side effects. If all remains stable, we plan to close the incident soon. We appreciate your patience and understanding during this time. Thank you for your continued support.
- resolved Dec 11, 2024, 12:41 PM UTC
We are pleased to confirm that the incident has been effectively resolved. Our system is currently functioning at maximum capacity, with all services operating smoothly.
Minor November 21, 2024 Webapp Data availability in US region 26m Domotz WebApp
Started Nov 21, 2024, 09:57 PM UTC· resolved Nov 21, 2024, 10:23 PM UTC
- investigating Nov 21, 2024, 09:57 PM UTC
We are currently investigating this issue.
- investigating Nov 21, 2024, 09:58 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 21, 2024, 10:05 PM UTC
A fix has been implemented, and we are currently monitoring the results. The issue was limited to the topology map rendering and, in some cases, the Interfaces tab of devices.
- resolved Nov 21, 2024, 10:23 PM UTC
This incident has been resolved.
Major November 21, 2024 Webapp Data availability in EU region 1h 19m Authentication - Rest of World
Started Nov 21, 2024, 02:54 PM UTC· resolved Nov 21, 2024, 04:13 PM UTC
- investigating Nov 21, 2024, 02:54 PM UTC
We are currently investigating this issue.
- investigating Nov 21, 2024, 03:00 PM UTC
We are currently experiencing an issue within our European datacenter that is affecting specific functionalities of our application, notably the network topology visualization and device status check. This disruption may be causing these parts of the app to not work as expected.
- identified Nov 21, 2024, 03:00 PM UTC
Our team has identified the root cause of the issue and is actively working towards a resolution. We understand the impact this may have on your workflow and are prioritizing the restoration of full service functionality.
- monitoring Nov 21, 2024, 03:44 PM UTC
We have performed and emergency restart for the backend components responsible for the affected functionalities and we recovered the data availability for the EU data center. Services are recovering.
- monitoring Nov 21, 2024, 03:44 PM UTC
We are continuing to monitor for any further issues. We will keep you posted on a resolution.
- resolved Nov 21, 2024, 04:13 PM UTC
The incident in our European datacenter has been successfully resolved. The network topology visualization and device status check functionalities are now operating as expected. A Root Cause Analysis (RCA) will follow after a full review. We will provide a comprehensive report detailing the incident, its resolution, and steps taken to prevent future occurrences.