Domotz incident

Remote Connection and VPN on Demand - North America (US)

Major Resolved View vendor source →

Domotz experienced a major incident on May 12, 2026 affecting Remote Connection and VPN on Demand - North America (US), lasting 13h 38m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 10:26 PM UTC
Resolved
May 13, 2026, 12:04 PM UTC
Duration
13h 38m
Detected by Pingoru
May 12, 2026, 10:26 PM UTC

Affected components

Remote Connection and VPN on Demand - North America (US)

Update timeline

  1. investigating May 12, 2026, 10:26 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2026, 08:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2026, 08:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2026, 12:04 PM UTC

    This incident has been resolved.