Domotz incident

Login Failures in EU/APAC/US Region

Critical Resolved View vendor source →

Domotz experienced a critical incident on December 3, 2025 affecting Authentication - North America (US) and Authentication - Rest of World, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 05:15 PM UTC
Resolved
Dec 03, 2025, 06:29 PM UTC
Duration
1h 13m
Detected by Pingoru
Dec 03, 2025, 05:15 PM UTC

Affected components

Authentication - North America (US)Authentication - Rest of World

Update timeline

  1. investigating Dec 03, 2025, 05:15 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 03, 2025, 05:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 03, 2025, 05:42 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 03, 2025, 06:29 PM UTC

    This incident has been resolved.