Domotz incident

New Collectors Activation in the EU Datacenter

Resolved after 1 hour 32 minutes, affecting Collector Activation - Rest of the World, on December 11, 2024.

resolved Dec 11, 2024, 12:41 PM UTC

We are pleased to confirm that the incident has been effectively resolved. Our system is currently functioning at maximum capacity, with all services operating smoothly.

Started
Dec 11, 2024, 11:09 AM UTC
Resolved
Dec 11, 2024, 12:41 PM UTC
Duration
1h 32m
Detected by Pingoru
Dec 11, 2024, 11:09 AM UTC

Affected components

Collector Activation - Rest of the World

Update timeline

  1. investigating Dec 11, 2024, 11:09 AM UTC

    We are currently experiencing issues with the activation of new collectors in our EU datacenter.

  2. monitoring Dec 11, 2024, 11:42 AM UTC

    We are pleased to announce that all system functionality has been successfully restored. Users can now activate new collectors without any issues. Our team is actively monitoring the situation to detect any side effects. If all remains stable, we plan to close the incident soon. We appreciate your patience and understanding during this time. Thank you for your continued support.

  3. resolved Dec 11, 2024, 12:41 PM UTC

    We are pleased to confirm that the incident has been effectively resolved. Our system is currently functioning at maximum capacity, with all services operating smoothly.

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