Domotz incident
Users experiencing issue in logging into the Domotz service (North American Data Center)
Major Vendor's status page →
Resolved after 1 hour 28 minutes, affecting Authentication - North America (US), on January 22, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Authentication - North America (US)
Update timeline
- investigating Jan 22, 2024, 06:18 PM UTC
We are currently investigating this issue which has also an impact on the performance of users that are currently logged in.
- investigating Jan 22, 2024, 06:36 PM UTC
We are continuing to investigate in this issue. Apparently there is a higher, and sustained incoming traffic and requests to our backend.
- identified Jan 22, 2024, 07:09 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 22, 2024, 07:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 22, 2024, 07:46 PM UTC
This incident has been resolved.
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