Domotz incident

Users experiencing issue in logging into the Domotz service (North American / Europe Data Center)

Resolved after 2 hours 19 minutes, affecting Authentication - North America (US) and Domotz Portal and 1 more, on April 29, 2024.

monitoring Apr 29, 2024, 06:45 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 29, 2024, 05:47 PM UTC
Resolved
Apr 29, 2024, 08:06 PM UTC
Duration
2h 19m
Detected by Pingoru
Apr 29, 2024, 05:47 PM UTC

Affected components

Authentication - North America (US)Domotz PortalAuthentication - Rest of World

Update timeline

  1. investigating Apr 29, 2024, 05:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 29, 2024, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2024, 08:06 PM UTC

    This incident has been resolved.

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