Domotz incident

Login failures

Resolved after 1 hour 11 minutes, affecting Authentication - North America (US) and Authentication - Rest of World, on September 4, 2024.

monitoring Sep 04, 2024, 04:34 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 04, 2024, 03:31 PM UTC
Resolved
Sep 04, 2024, 04:43 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 04, 2024, 03:31 PM UTC

Affected components

Authentication - North America (US)Authentication - Rest of World

Update timeline

  1. investigating Sep 04, 2024, 03:31 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 04, 2024, 03:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 04, 2024, 04:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 04, 2024, 04:43 PM UTC

    This incident has been resolved.

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