Resolved after 1 day 13 hours, affecting Domotz WebApp, on October 7, 2024.
Everything is up and Running. An additional recovery procedure is in progress to improve data consistency
Affected components
Update timeline
- investigating Oct 07, 2024, 04:34 PM UTC
We are currently investigating this issue.
- identified Oct 07, 2024, 05:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 07, 2024, 05:47 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Oct 07, 2024, 07:28 PM UTC
We are still observing some collectors fluctuating between being online and offline. Our team is conducting a deeper investigation to determine the root cause.
- monitoring Oct 07, 2024, 11:40 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 08, 2024, 09:13 AM UTC
Everything is up and Running. An additional recovery procedure is in progress to improve data consistency
- resolved Oct 09, 2024, 06:13 AM UTC
This incident has been resolved.
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