Domotz incident

Backend Emergency infrastructure maintenance - US Region

Resolved after 19 minutes, affecting Authentication - North America (US), on October 18, 2024.

resolved Oct 18, 2024, 01:27 PM UTC

The maintenance activity has been successfully completed, and the service is now fully operational.

Started
Oct 18, 2024, 01:08 PM UTC
Resolved
Oct 18, 2024, 01:27 PM UTC
Duration
19m
Detected by Pingoru
Oct 18, 2024, 01:08 PM UTC

Affected components

Authentication - North America (US)

Update timeline

  1. investigating Oct 18, 2024, 01:08 PM UTC

    Emergency Maintenance Activity Notification Affected Services: User Logins in the US region. Description: We are currently conducting emergency maintenance activities. This maintenance is essential to ensure the stability and performance of our services. Impact: During this maintenance window, users may not be able to login to the Domotz Portal. We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue promptly. Estimated Duration: 30 minutes We will provide updates on the progress and inform you once the maintenance is complete. Thank you for your patience and cooperation.

  2. resolved Oct 18, 2024, 01:27 PM UTC

    The maintenance activity has been successfully completed, and the service is now fully operational.

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