Resolved after 1 hour 48 minutes, affecting Authentication - North America (US), on January 15, 2025.
We have successfully implemented a fix for the issue. After thorough monitoring, we can confirm that the incident has been fully resolved. All systems are now operating normally.
Affected components
Update timeline
- investigating Jan 15, 2025, 05:16 PM UTC
We are currently experiencing issues with logins in our US datacenter. Users may encounter difficulties logging into the application or accessing their accounts. Our team is actively investigating the root cause of the issue. We will provide an update as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. Thank you for your understanding.
- identified Jan 15, 2025, 05:33 PM UTC
The problem has been recognized and is affecting a minority of our user base. A fix have been implemented and we are monitoring the results.
- resolved Jan 15, 2025, 07:04 PM UTC
We have successfully implemented a fix for the issue. After thorough monitoring, we can confirm that the incident has been fully resolved. All systems are now operating normally.
Your product runs on more than Domotz
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services