Domo incident

Domo has received several customer reports that Magic ETL jobs containing AI tiles running on batch inference are experiencing intermittent failures. Domo's Operations team is actively investigating these reports.

Minor Resolved View vendor source →

Domo experienced a minor incident on October 6, 2026 affecting AI and Machine Learning and Data Transformation and 1 more component, lasting 6h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 04:51 PM UTC
Resolved
Oct 06, 2026, 11:17 PM UTC
Duration
6h 26m
Detected by Pingoru
Oct 06, 2026, 04:51 PM UTC

Affected components

AI and Machine LearningData TransformationAI and Machine LearningData Transformation

Update timeline

  1. investigating Oct 06, 2026, 04:51 PM UTC

    Domo has received several customer reports that Magic ETL jobs containing AI tiles running on batch inference are experiencing intermittent failures. Domo's Operations team is actively investigating these reports.

  2. investigating Oct 06, 2026, 05:26 PM UTC

    Domo Operations is still investigating the cause of intermittent failures on Magic ETL jobs containing AI tiles running on batch inference. Domo will provide updates as the investigation continues.

  3. investigating Oct 06, 2026, 06:06 PM UTC

    Domo Operations has determined the root cause and is now applying a fix. Domo will provide updates as resolution progresses.

  4. resolved Oct 06, 2026, 11:14 PM UTC

    Domo Operations has resolved this issue. No data was lost and all systems are operating as usual.