Resolved after 11 hours 35 minutes, affecting Network Infrastructure, on March 10, 2021.
A fire has broken out in the international datacenters that are housing our 4th nameservers: ns4.tld-ns.com ns4.tld-ns.net ns4.cpns.co.za These nameserver have been shutdown or destroyed. However, we are currently provisioning new nameserver as replacements. Current running services should not be affected. However, please ensure to use only the 3 nameserver below for domain registration in the appropriate services: Front-end domain registration: ns1.tld-ns.net ns2.tld-ns.com ns3.tld-ns.net Reseller Hosting: ns1.cpns.co.za ns2.cpns.co.za ns3.cpns.co.za Premium domain reseller: ns1.tld-ns.net ns2.tld-ns.com ns3.tld-ns.net
Affected components
Update timeline
- identified Mar 10, 2021, 06:38 AM UTC
A fire has broken out in the international datacenters that are housing our 4th nameservers: ns4.tld-ns.com ns4.tld-ns.net ns4.cpns.co.za These nameserver have been shutdown or destroyed. However, we are currently provisioning new nameserver as replacements. Current running services should not be affected. However, please ensure to use only the 3 nameserver below for domain registration in the appropriate services: Front-end domain registration: ns1.tld-ns.net ns2.tld-ns.com ns3.tld-ns.net Reseller Hosting: ns1.cpns.co.za ns2.cpns.co.za ns3.cpns.co.za Premium domain reseller: ns1.tld-ns.net ns2.tld-ns.com ns3.tld-ns.net
- resolved Mar 10, 2021, 06:14 PM UTC
New nameservers have been provisioned and the issue has been resolved..
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