Resolved after 5 hours, affecting Website, on June 4, 2021.
The issue regarding the ticket system has been resolved and ticket queries can be logged again. We are working to clear the backlog of existing tickets. Once again, apologies for any inconvenience that this has caused.
Affected components
Update timeline
- investigating Jun 04, 2021, 02:32 PM UTC
We are currently experiencing an issue with our ticket system regarding the logging of new tickets. We are investigating the issue and will provide an update shortly. Tickets responses from our support, accounts and other departments will be delayed. We apologize for the inconvenience.
- resolved Jun 04, 2021, 07:33 PM UTC
The issue regarding the ticket system has been resolved and ticket queries can be logged again. We are working to clear the backlog of existing tickets. Once again, apologies for any inconvenience that this has caused.
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