Resolved after 2 hours 1 minute, affecting Reseller Hosting, on November 9, 2021.
We experienced an issue with the storage of the MySQL databases which caused a corruption. We were able restore MySQL successfully and we are importing the latest backed up data. We sincerely apologize for any inconvenience that this has caused.
Affected components
Update timeline
- investigating Nov 09, 2021, 04:41 AM UTC
We are currently investigating the issue with MySQL/MariaDB on rs6.cphost. This will impact all website and services with a database connection to the server. We apologize for any inconvenience caused and will post an update as soon as possible.
- resolved Nov 09, 2021, 06:43 AM UTC
We experienced an issue with the storage of the MySQL databases which caused a corruption. We were able restore MySQL successfully and we are importing the latest backed up data. We sincerely apologize for any inconvenience that this has caused.
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