DomainsCoZa incident

Mail Flow Delays

Resolved after 2 hours 28 minutes, affecting Email Filtering Services, on May 5, 2022.

resolved May 05, 2022, 11:20 AM UTC

The issue has been resolved and mail flow has been restored. Once again, apologies for any inconvenience that was caused.

Started
May 05, 2022, 08:52 AM UTC
Resolved
May 05, 2022, 11:20 AM UTC
Duration
2h 28m
Detected by Pingoru
May 05, 2022, 08:52 AM UTC

Affected components

Email Filtering Services

Update timeline

  1. identified May 05, 2022, 08:52 AM UTC

    Due to issues with our Spam filter hardware migration, we are currently experiencing mail delays. Please keep in mind that mail is just delayed; all queued emails will be sent. The migration should not have affected mail flow. However, due to the unforeseen complications this is now the case. The issue has been identified and mail flow should be restored soon. It may, however, take some time for all of the queued emails to be sent out. We sincerely apologize for any inconvenience caused.

  2. resolved May 05, 2022, 11:20 AM UTC

    The issue has been resolved and mail flow has been restored. Once again, apologies for any inconvenience that was caused.

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