Resolved after 38 minutes, affecting Reseller Hosting, on May 7, 2024.
We had a massive influx of connections directed to our reseller infrastructure which caused all connections to drop of timeout. We have implemented several measures to prevent this event from reoccurring. All services should be restored. We apologize for any inconvenience this has caused.
Affected components
Update timeline
- investigating May 07, 2024, 07:52 AM UTC
We are aware of a connection issue clients are experiencing with the reseller servers. Our Infrastructure technicians are busy investigating the cause.
- monitoring May 07, 2024, 07:57 AM UTC
The issue was identified and rectified. We are busy monitoring the situation. Apologies for any inconvenience caused.
- resolved May 07, 2024, 08:30 AM UTC
We had a massive influx of connections directed to our reseller infrastructure which caused all connections to drop of timeout. We have implemented several measures to prevent this event from reoccurring. All services should be restored. We apologize for any inconvenience this has caused.
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