Resolved after 11 hours 57 minutes, affecting VPS Hosting, on September 26, 2024.
Service Update: We are currently experiencing delays due to scheduled power maintenance related to a power feed replacement. Rest assured, we will address the RAM module replacement shortly. Apologies for any inconvenience caused.
Affected components
Update timeline
- investigating Sep 26, 2024, 08:07 AM UTC
We have identified a memory module fault on node16.vps.net.za, which is part of our Virtualizor infrastructure.
- identified Sep 26, 2024, 08:08 AM UTC
We have identified a memory module fault on node16.vps.net.za, which is part of our Virtualizor infrastructure. To resolve this issue, we will be replacing the module at 20:00 PM on 26 September 2024. During the replacement, all VPS instances on this node will be temporarily unavailable. However, the downtime is expected to last no longer than 1 hour. We apologize for any inconvenience this may cause and appreciate your patience as we work to address the issue.
- identified Sep 26, 2024, 07:06 PM UTC
Service Update: We are currently experiencing delays due to scheduled power maintenance related to a power feed replacement. Rest assured, we will address the RAM module replacement shortly. Apologies for any inconvenience caused.
- resolved Sep 26, 2024, 08:05 PM UTC
The memory module has been replaced and the node is operational again.
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