Dolby.io incident

DigitalOcean service disruption

Resolved after 1 hour 39 minutes, on August 24, 2026.

monitoring Aug 24, 2026, 06:00 PM UTC

DigitalOcean is experiencing an outage affecting systems we use in our BLR and SGP environments. Existing media servers and live services remain available, and we have not observed any customer impact. New media server provisioning in these environments may fail or be delayed because server creation, public IP assignment, and DNS updates depend on the affected DigitalOcean service. No action is required for existing services; we are monitoring the outage and will verify full recovery after Digital Ocean is back.

Started
Aug 24, 2026, 06:00 PM UTC
Resolved
Aug 24, 2026, 07:40 PM UTC
Duration
1h 39m
Detected by Pingoru
Aug 24, 2026, 06:00 PM UTC

Update timeline

  1. monitoring Aug 24, 2026, 06:00 PM UTC

    DigitalOcean is experiencing an outage affecting systems we use in our BLR and SGP environments. Existing media servers and live services remain available, and we have not observed any customer impact. New media server provisioning in these environments may fail or be delayed because server creation, public IP assignment, and DNS updates depend on the affected DigitalOcean service. No action is required for existing services; we are monitoring the outage and will verify full recovery after Digital Ocean is back.

  2. resolved Aug 24, 2026, 07:40 PM UTC

    This incident has been resolved.

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