Dolby.io incident

Director apis for publisher and viewers are failing on London cluster

Resolved after 2 hours 23 minutes, on November 15, 2023.

monitoring Nov 15, 2023, 02:12 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 15, 2023, 12:20 PM UTC
Resolved
Nov 15, 2023, 02:44 PM UTC
Duration
2h 23m
Detected by Pingoru
Nov 15, 2023, 12:20 PM UTC

Update timeline

  1. investigating Nov 15, 2023, 12:20 PM UTC

    We are currently investigating this issue.

  2. identified Nov 15, 2023, 12:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 15, 2023, 02:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 15, 2023, 02:44 PM UTC

    This incident has been resolved.

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