Dolby.io incident

Degraded service in LON and AMS datacenters

Resolved after 4 hours 1 minute, affecting London (LON-1), United Kingdom and Amsterdam (AMS-1), Netherlands, on August 21, 2024.

monitoring Aug 21, 2024, 11:06 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 21, 2024, 08:02 AM UTC
Resolved
Aug 21, 2024, 12:04 PM UTC
Duration
4h 1m
Detected by Pingoru
Aug 21, 2024, 08:02 AM UTC

Affected components

London (LON-1), United KingdomAmsterdam (AMS-1), Netherlands

Update timeline

  1. investigating Aug 21, 2024, 08:02 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 21, 2024, 08:26 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 21, 2024, 11:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 21, 2024, 12:04 PM UTC

    This incident has been resolved.

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