DoIT incident

Incorrect Billing Data for AWS Saving Plans in June 2024 Invoices Detected

Minor Resolved View vendor source →

DoIT experienced a minor incident on July 5, 2024 affecting Cloud Cost Analytics, lasting 18h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2024, 05:08 PM UTC
Resolved
Jul 06, 2024, 11:11 AM UTC
Duration
18h 3m
Detected by Pingoru
Jul 05, 2024, 05:08 PM UTC

Affected components

Cloud Cost Analytics

Update timeline

  1. investigating Jul 05, 2024, 05:08 PM UTC

    We have identified an issue impacting a subset of AWS customers concerning the cost type of SPs in their June 2024 invoices.

  2. resolved Jul 06, 2024, 11:11 AM UTC

    The issue has been resolved, and we will be issuing new invoices to our affected customers.