DoIT experienced a major incident on July 18, 2024 affecting Cloud Cost Analytics and Google Cloud Platform Google BigQuery, lasting 3d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 18, 2024, 11:13 AM UTC
We are currently investigating an issue with some our customers missing GCP billing data for the past few days for BigQuery Storage SKUs
- investigating Jul 18, 2024, 11:14 AM UTC
We are continuing to investigate this issue.
- investigating Jul 19, 2024, 01:49 PM UTC
Google Support are still investigating the missing data for BigQuery Storage SKUs
- resolved Jul 21, 2024, 11:45 AM UTC
The GCP billing issues have been resolved. Google confirmed an outage that affected billing data. The outage prevented billing usage data from being reported across all regions, which caused the data to not appear on billing reports. The engineering team has successfully resolved the issue, and the usage is now correctly updated under the billing account.