DoIT incident

Potential discrepancy when comparing July invoices for Google Cloud and the Cloud Analytic reports

Minor Resolved View vendor source →

DoIT experienced a minor incident on August 12, 2024 affecting Cloud Cost Analytics, lasting 16h 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2024, 03:23 PM UTC
Resolved
Aug 13, 2024, 08:02 AM UTC
Duration
16h 39m
Detected by Pingoru
Aug 12, 2024, 03:23 PM UTC

Affected components

Cloud Cost Analytics

Update timeline

  1. investigating Aug 12, 2024, 03:23 PM UTC

    Some customers may see discrepancies when comparing the July Google Cloud invoices and Cloud Analytics reports. Our engineering teams are currently investigating the cause. We will keep you updated as soon as we have more information. Thank you for your patience and understanding.

  2. monitoring Aug 12, 2024, 05:02 PM UTC

    The issue has been identified, and a solution has been implemented. Our engineering teams are currently monitoring the outcomes.

  3. resolved Aug 13, 2024, 08:02 AM UTC

    The issue has been successfully resolved, and we would like to express our gratitude for your patience and understanding.