DoIT incident

AWS GP3 instance costs in us-east-1 missing data

Minor Resolved View vendor source →

DoIT experienced a minor incident on November 5, 2024 affecting Cloud Cost Analytics and Billing, lasting 15d 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2024, 09:08 AM UTC
Resolved
Nov 20, 2024, 02:57 PM UTC
Duration
15d 5h
Detected by Pingoru
Nov 05, 2024, 09:08 AM UTC

Affected components

Cloud Cost AnalyticsBilling

Update timeline

  1. investigating Nov 05, 2024, 09:08 AM UTC

    Due to an issue in AWS billing, there is missing data from November 1st affecting GP3 cost in region us-east-1. We are currently awaiting further updates and resolution from AWS.

  2. identified Nov 06, 2024, 02:49 PM UTC

    AWS have begun to populate the data for the first two days of the month - pending further updates on the remaining days

  3. resolved Nov 20, 2024, 02:57 PM UTC

    AWS has backfilled the data and the issue has been resolved