DoIT incident

Customers using Single Sign-On (SSO) may experience difficulties logging into console.doit.com

Major Resolved View vendor source →

DoIT experienced a major incident on November 25, 2024 affecting DoiT Console, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 12:30 PM UTC
Resolved
Nov 26, 2024, 12:42 PM UTC
Duration
1d
Detected by Pingoru
Nov 25, 2024, 12:30 PM UTC

Affected components

DoiT Console

Update timeline

  1. investigating Nov 25, 2024, 12:30 PM UTC

    Customers using Single Sign-On (SSO) may experience login issues and receive a Firebase error message. Our engineering teams are actively investigating the cause of this issue. We will provide updates on our progress.

  2. monitoring Nov 25, 2024, 02:19 PM UTC

    Our teams have identified the cause of this issue and deployed a fix. We are currently monitoring the results.

  3. resolved Nov 26, 2024, 12:42 PM UTC

    We’re delighted to announce that the issue has been resolved! You can now sign in smoothly. Thank you sincerely for your patience and understanding!