DoIT incident

Cloud Analytics and API unavailable

Major Resolved View vendor source →

DoIT experienced a major incident on December 4, 2024 affecting Cloud Cost Analytics and APIs, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 10:21 AM UTC
Resolved
Dec 04, 2024, 12:57 PM UTC
Duration
2h 36m
Detected by Pingoru
Dec 04, 2024, 10:21 AM UTC

Affected components

Cloud Cost AnalyticsAPIs

Update timeline

  1. investigating Dec 04, 2024, 10:21 AM UTC

    We have identified an issue with Cloud Analytics and API calls. Users may experience difficulties accessing reports and making API calls. Our engineering team has been notified and is actively working to resolve this.

  2. monitoring Dec 04, 2024, 11:06 AM UTC

    We’re excited to share that our team has pinpointed the issue and implemented an initial fix. We're actively monitoring the results.

  3. resolved Dec 04, 2024, 12:57 PM UTC

    The issue has been resolved, and users can now access their reports and make API calls. We appreciate your patience and thank you for your understanding while our team worked on this.