DoIT incident

CloudHealth Data Delays - Reporting Tools Affected

Major Resolved View vendor source →

DoIT experienced a major incident on December 25, 2024 affecting Cloud Cost Analytics and APIs and 1 more component, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Dec 25, 2024, 05:17 PM UTC
Resolved
Dec 28, 2024, 03:14 PM UTC
Duration
2d 21h
Detected by Pingoru
Dec 25, 2024, 05:17 PM UTC

Affected components

Cloud Cost AnalyticsAPIsDashboardsAnomaly DetectionDoiT Console

Update timeline

  1. investigating Dec 25, 2024, 05:17 PM UTC

    We are experiencing a delay of CloudHealth data, which is causing inaccuracies in the reporting tools for affected customers. Our engineering team is investigating the issue.

  2. investigating Dec 25, 2024, 05:18 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 28, 2024, 03:14 PM UTC

    This incident has now been resolved and all data is up-to-date.