DocPlanner incident

Chat EU partial outage

Major Resolved View vendor source →

DocPlanner experienced a major incident on September 23, 2025 affecting Marketplace: Poland and Marketplace: Italy and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 02:02 PM UTC
Resolved
Sep 23, 2025, 02:48 PM UTC
Duration
45m
Detected by Pingoru
Sep 23, 2025, 02:02 PM UTC

Affected components

Marketplace: PolandMarketplace: ItalySaaS: PolandMarketplace: TurkeySaaS: ItalyMarketplace: Czech RepublicSaaS: TurkeyMarketplace: SpainSaaS: Czech RepublicSaaS: Spain

Update timeline

  1. identified Sep 23, 2025, 02:02 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 23, 2025, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2025, 02:48 PM UTC

    This incident has been resolved.