DocPlanner incident

Marketplace EU Slowdown

Major Resolved View vendor source →

DocPlanner experienced a major incident on September 30, 2025 affecting Marketplace: Poland and Marketplace: Italy and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 02:24 PM UTC
Resolved
Sep 30, 2025, 03:44 PM UTC
Duration
1h 20m
Detected by Pingoru
Sep 30, 2025, 02:24 PM UTC

Affected components

Marketplace: PolandMarketplace: ItalyMarketplace: TurkeyMarketplace: Czech RepublicMarketplace: SpainMarketplace: PortugalMarketplace: Germany

Update timeline

  1. investigating Sep 30, 2025, 02:24 PM UTC

    Our european marketplace is experiencing slowdowns and availability issues

  2. monitoring Sep 30, 2025, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2025, 03:44 PM UTC

    This incident has been resolved.