DNSFilter incident

DNS Resolution is (Down / Intermittent) - Resolved

Major Resolved View vendor source →

DNSFilter experienced a major incident on September 17, 2026 affecting North America and North America, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 08:35 PM UTC
Resolved
Sep 17, 2026, 09:00 PM UTC
Duration
25m
Detected by Pingoru
Sep 17, 2026, 08:35 PM UTC

Affected components

North AmericaNorth America

Update timeline

  1. identified Sep 17, 2026, 08:35 PM UTC

    Our team has identified the issue that has caused DNS resolution latency and timeouts. Engineering is actively working to implement a fix to remediate and restore services. Updated status will be provided as soon as possible. You can also keep up with updates by reviewing our status page here: https://status.dnsfilter.com/

  2. monitoring Sep 17, 2026, 08:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2026, 09:00 PM UTC

    We’ve identified the root cause of the latency issues affecting certain customers in the West Coast region and have implemented a fix. Traffic has returned to stable levels, and the service is operating normally. We will continue to closely monitor the region to ensure continued stability. If you continue to experience issues, please reach out to our Support team for assistance