DNS Belgium incident

Degraded financial information

Resolved after 18 hours 20 minutes, affecting EPP and My registrations, on April 17, 2025.

identified Apr 17, 2025, 01:20 PM UTC

We are currently experiencing a temporary delay in response times from our accounting system. Our technical team is actively working to resolve the issue and restore normal service as quickly as possible. During this time, financial data may be temporarily unavailable, and you may experience minor glitches. We apologize for any inconvenience this may cause and appreciate your patience. We will keep you updated on the progress and notify you once the issue is resolved. The delegation of domain names, EPP, MyRegistrations, DAS and WHOIS will not be affected.

Started
Apr 17, 2025, 01:20 PM UTC
Resolved
Apr 18, 2025, 07:41 AM UTC
Duration
18h 20m
Detected by Pingoru
Apr 17, 2025, 01:20 PM UTC

Affected components

EPPMy registrations

Update timeline

  1. identified Apr 17, 2025, 01:20 PM UTC

    We are currently experiencing a temporary delay in response times from our accounting system. Our technical team is actively working to resolve the issue and restore normal service as quickly as possible. During this time, financial data may be temporarily unavailable, and you may experience minor glitches. We apologize for any inconvenience this may cause and appreciate your patience. We will keep you updated on the progress and notify you once the issue is resolved. The delegation of domain names, EPP, MyRegistrations, DAS and WHOIS will not be affected.

  2. resolved Apr 18, 2025, 07:41 AM UTC

    This incident has been resolved.

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