dLocal incident

[BANCO DE GUAYAQUIL S.A. and BANCO DE LA PRODUCCION,S.A. (PRODUBANCO)] Apparent incident with payment processing in Ecuador

Minor Resolved View vendor source →
Started
Apr 29, 2026, 07:34 PM UTC
Resolved
Apr 29, 2026, 07:36 PM UTC
Duration
2m
Detected by Pingoru
Apr 29, 2026, 07:34 PM UTC

Affected components

Ecuador - Payment Processors

Update timeline

  1. investigating Apr 29, 2026, 07:34 PM UTC

    We have identified some processing issues with BANCO DE GUAYAQUIL S.A. and BANCO DE LA PRODUCCION,S.A. (PRODUBANCO) in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 29, 2026, 07:36 PM UTC

    This incident has been resolved.

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