dLocal incident
[FNB Direct-FNB] Apparent incident with payment processing in South Africa
dLocal experienced a minor incident on September 17, 2026 affecting South Africa - Payment Processors, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
South Africa - Payment Processors
Update timeline
- investigating Sep 17, 2026, 07:36 AM UTC
We have identified some processing issues with FNB Direct-FNB in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Sep 17, 2026, 07:52 AM UTC
This incident has been resolved.