dLocal incident

PicPay & PICPAY BANK BANCO MULTIPLO S A Apparent incident with payment processing in Brazil

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 17, 2026 affecting Brazil - Payment Processors, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 03:25 AM UTC
Resolved
Sep 17, 2026, 04:10 AM UTC
Duration
45m
Detected by Pingoru
Sep 17, 2026, 03:25 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Sep 17, 2026, 03:25 AM UTC

    We have identified some processing issues with PicPay & PICPAY BANK BANCO MULTIPLO S A in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 17, 2026, 04:10 AM UTC

    This incident has been resolved.