dLocal incident

[Nequi] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 17, 2026 affecting Colombia - Payment Processors, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 05:12 AM UTC
Resolved
Sep 17, 2026, 05:33 AM UTC
Duration
21m
Detected by Pingoru
Sep 17, 2026, 05:12 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Sep 17, 2026, 05:12 AM UTC

    We have identified some processing issues with Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 17, 2026, 05:33 AM UTC

    This incident has been resolved.