dLocal incident

[Kushki and Place to pay] Apparent incident with payment processing in Ecuador.

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 23, 2026 affecting Ecuador - Payment Processors, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 11:19 PM UTC
Resolved
Jul 24, 2026, 02:08 AM UTC
Duration
2h 49m
Detected by Pingoru
Jul 23, 2026, 11:19 PM UTC

Affected components

Ecuador - Payment Processors

Update timeline

  1. investigating Jul 23, 2026, 11:19 PM UTC

    We have identified some processing issues with Kushki and Place to pay in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 24, 2026, 02:08 AM UTC

    This incident has been resolved.