dLocal incident

[Cielo, REDE] Apparent incident with payment processing in Brazil

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 13, 2026 affecting Brazil - Payment Processors, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 11:51 AM UTC
Resolved
Jul 13, 2026, 12:16 PM UTC
Duration
25m
Detected by Pingoru
Jul 13, 2026, 11:51 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Jul 13, 2026, 11:51 AM UTC

    We have identified some processing issues with Cielo, REDE in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 13, 2026, 12:16 PM UTC

    This incident has been resolved.